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If someone visited your website at 3:47 a.m., stared at your pricing page, then bounced—would you want to know?
That moment is more than just a visit. It’s a buying signal. And it’s part of a powerful new data category: user intent data.
User intent data tracks digital behavior that reveals what someone is interested in—and how close they are to making a decision.
It’s not a guess. It’s not a lead form. It’s what they’re actually doing:
What they search
What they click
What content they spend time with
What pages they return to
If someone searches “best cloud CRM for real estate,” reads three comparison articles, and lands on a competitor’s pricing page… that’s not casual browsing. That’s intent.
Understanding the stages of digital curiosity helps you respond with precision.
Most marketers only see leads once a form is filled. But by then, 70% of the decision is already made.
Intent data lets you show up earlier—while the buyer’s mind is still open, curious, and influenceable.
User intent data is gathered through:
First-party sources: Your own website, emails, webinars, content engagement
Third-party sources: External sites, search engines, B2B content hubs
When this data is tracked, scored, and filtered, you start to see patterns. You stop guessing—and start knowing.
If user intent data is about individual behavior, then B2B intent data is about business behavior.
It’s how companies leave digital breadcrumbs when they’re in buying mode—and how you can follow them.
Imagine a SaaS buyer from a mid-size manufacturing firm. Over the last 2 weeks:
They searched “ERP software for supply chain efficiency”
Visited 5 vendor sites (including yours)
Spent 6 minutes on a pricing page
Downloaded a whitepaper from G2
These activities, stitched together, form a B2B intent signal. It’s not just one action—it’s the pattern that counts.
Why It Matters:
B2B buying decisions are complex. They involve:
Multiple stakeholders
Long consideration cycles
Competitive research
With intent data, you don’t wait to be contacted—you intercept interest in real-time.
Here’s what it unlocks:
Sales Precision: Focus outreach on accounts that are actively researching.
Perfect Timing: Trigger contact the moment interest spikes.
Personalization: Tailor messaging to what they’ve already engaged with.
A consulting firm using intent data identified 600+ anonymous visitors showing research behavior. With a smart follow-up system, they added $2.1 million to their pipeline in 30 days.
That’s not theory. That’s intent data in motion.
Intent data isn’t abstract—it’s built from real actions your prospects take online. The trick is knowing what to look for, when it matters, and how to act on it.
Below are the most common—and most useful—examples of intent data, broken down by source type.
Collected directly from your digital properties
These signals are gold. They’re the clearest indicators of buying readiness from people already in your ecosystem.
Collected by outside platforms across the wider web.
This data often comes with contextual metadata—like company size, industry, and buying stage, making it powerful for account-based marketing (ABM).
A lead downloads 3 pieces of content in 7 days
A company’s entire buying committee hits your product pages
Someone reopens a pricing email after 9 p.m. on a Friday
These aren’t coincidences—they’re buying patterns. And if you’re not tracking them, you’re flying blind.
Short answer: Yes, intent data is legal—when it’s collected and used the right way.
But let’s clear the fog, because this is one of the most misunderstood (and feared) parts of digital marketing.
Intent data is typically collected through:
Anonymous digital behavior (e.g., page views, clicks)
Public content interaction (e.g., downloads, event attendance)
Aggregated business activity (e.g., industry-wide research signals)
These actions don’t collect personally identifiable information (PII) unless the user voluntarily provides it (like filling out a form). That’s where compliance kicks in.
Most modern regulations (like GDPR in Europe, CCPA in California) focus on transparency, control, and consent.
Intent data platforms—like Bombora, 6sense, and Demandbase—are built to comply. They use:
Cookie consent banners
Anonymized company-level data
Clear opt-out options
What matters is how you act on intent data:
You can use it to guide outreach, personalize content, and prioritize leads.
But don’t cross into creepy territory with hyper-personalized messages that reveal more than the prospect disclosed.
Use only verified, GDPR/CCPA-compliant data vendors
Implement clear cookie notices and opt-ins on your website
Treat intent data as a signal, not a dossier—use it to personalize, not to pry
Always provide an easy opt-out option for email or retargeting
Intent data is less invasive than traditional cold outreach because it’s based on real interest—not guesswork or scraped contacts.
When done right, it feels relevant, timely, and helpful—the exact opposite of spam.
Most marketing teams are drowning in leads—but starving for qualified buyers.
Intent data flips that equation. Instead of chasing everyone, you focus only on those actively looking for what you offer.
Here’s how that changes the game:
Forget demographics. Intent data shows you what people are doing, not just who they are.
Instead of blasting messages to a broad list, you can:
Focus on accounts researching your category
Prioritize leads engaging with high-intent content
Align outreach based on real-time behavior
Why spray and pray when you can sniper-sell?
Timing is everything in sales. Intent data lets you hit while the iron’s hot—when interest is spiking, not weeks later.
Trigger outreach the moment someone hits your pricing page
Deploy nurture sequences based on behavior—not guesswork
Catch buyers before competitors even know they’re shopping
Companies using intent signals often report 20–30% faster close rates.
Imagine knowing who’s in the mood to buy—and crafting your message just for them.
That’s what intent data allows:
Dynamic landing pages tied to keyword behavior
Retargeting ads that reflect specific content consumed
Personalized email flows triggered by real interest
These micro-moments stack up to major lifts in pipeline velocity and conversion.
Intent data bridges the “who should we chase?” gap.
Sales gets account-level heatmaps showing interest spikes
Marketing delivers tailored content mapped to those insights
Everyone focuses on the same high-value targets
This creates a revenue team, not just two departments tossing leads over the wall.
When you know who’s most likely to convert, you stop wasting ad spend.
Pull back on cold audiences
Double down on in-market buyers
Adjust messaging in-flight based on behavioral signals
Think of it as conversion-based budgeting—every dollar works harder.
“One B2B SaaS client ID’d 600+ anonymous visitors and added $2.1M to pipeline in 30 days using IMARA-powered follow-up.”
“A consulting firm doubled close rates from 30% to 52%—with the same offer, same team. Just smarter timing.”
So, you know what intent data is, why it’s legal, and how it powers higher-converting campaigns.
Now comes the big question: How do you get it?
Let’s walk through your options—whether you’re bootstrapping or ready to scale with enterprise tools.
This is the low-hanging fruit. Your site is already collecting signals—you just need to tap into them.
Start Here:
Use heatmaps and behavior tracking tools like Hotjar or Mouseflow
Track time-on-page, repeat visits, and content engagement via Google Analytics
Monitor email engagement: opens, clicks, unsubscribes, re-opens
Upgrade Your Stack:
Install conversational AI (like IMARA) to analyze chat behavior
Use CRM triggers to flag high-intent actions (e.g., pricing page visits)
These signals are 100% yours—no extra fees, no privacy hurdles.
Want to scale? Tap into massive intent data networks.
Top Providers:
Bombora – Gathers research trends across thousands of B2B sites
6sense – AI-powered platform that maps intent to buying stages
Demandbase – Focuses on account-level intent for ABM strategies
ZoomInfo – Offers contact data paired with behavioral insights
These platforms monitor content consumption, keyword triggers, and buyer journey stages across the internet—so you know which companies are heating up before they even visit your site.
Bonus: Many of these tools integrate directly with your CRM, ad platforms, or email sequences.
Even if prospects don’t fill out a form, you can still find out which companies are on your site.
Tools like:
Clearbit
Leadfeeder
...use IP address data, firmographic matching, and behavioral tracking to de-anonymize your traffic—showing you the company, industry, and sometimes even department-level engagement.
You’ll know:
Who’s visiting
How often
What they’re viewing
That’s a sales team’s dream.
Here’s where the pros separate from the amateurs.
By combining:
First-party intent
Third-party platform signals
Website visitor ID
AI follow-up (like IMARA)
...you build a system that constantly reads buying signals and responds instantly.
It’s not more marketing—it’s smarter timing.
By now, you’ve seen the power behind intent data:
✅ It shows you who’s in-market right now
✅ It shortens your sales cycle and sharpens your targeting
✅ It replaces cold guessing with warm, timely outreach
✅ And when plugged into the ARMS REACH system—it becomes a pipeline-generating machine
But here’s the truth most marketers don’t admit:
Timing beats talent.
If you show up late, your pitch doesn’t matter.
That’s what intent data changes—it puts you in the right conversation at the right moment.
And with JWCM, you don’t just get the data.
You get the system to act on it.
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Want to stop chasing cold leads and start intercepting buyers who are already looking?
This is the system that top-performing sales teams are quietly installing behind the scenes—and using to dominate their vertical.
If you’re ready, here’s where to go:
P.S. Don’t wait. Every day you market without intent data is a day your future buyers are finding someone else. Let’s flip that script, together.
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